FAQs
How can I get started?
Getting started is simple! Contact us through our website, call us at 647-367-5289 or email us at armando@owlsnestpm.com or schedule an appointment online from the homepage, and we’ll be happy to discuss how we can assist with your property management needs.
What areas do you serve?
We provide full service property management in Toronto, Brampton, Etobicoke, Mississauga, North York, Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan, and Scarborough.
Can I still use my own contractors for repairs?
Yes, if you have preferred contractors or service providers, we are happy to work with them. Alternatively, we can manage the repairs through our network of trusted vendors.
What is the owner’s role in the management process?
As a property owner, you can be as involved or hands-off as you prefer. We handle the day-to-day operations, but you’ll always be informed through regular updates and financial reports.
How do you market vacant properties?
We utilize multiple channels to market your property, including online listing platforms, social media, and our website. Our goal is to reduce vacancy periods and attract qualified tenants.
Do you handle evictions?
Yes, we handle the entire eviction process in compliance with local laws, from filing necessary legal documents to overseeing the removal of tenants if required.
How often do you inspect properties?
We conduct routine inspections every 6 to 12 months to ensure the property is well-maintained. We also perform inspections before move-ins and after move-outs.
How do you collect rent?
Rent payments are collected online through our PAD provider. We also handle late fees and follow up on missed payments to ensure timely rent collection.
How do you handle maintenance requests?
Tenants can submit maintenance requests through our online portal or by phone. We promptly address urgent issues and coordinate regular maintenance to keep your property in excellent condition.
How much do you charge for your services?
Our pricing depends on the type of property and the services required. We offer competitive rates tailored to your needs. Please contact us for a personalized quote.
How do you screen potential tenants?
Our tenant screening process includes:
- Employment and income verification
- Rental History checks
- Reference checks
- Credit and Background Check
What types of properties do you manage?
We specialize in managing residential properties such as single-family homes, townhouses, condos, and multi-unit apartment buildings.
What services do you offer?
We provide comprehensive property management services including:
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Accounting
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Marketing
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Maintenance
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Compliance
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Tenant management
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Improvements
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Inspections
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Showings
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Tenant Screening
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Evictions
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Can I hang things on the wall?
We encourage you personalize your home and space to fit you! Please limit the number of nails used in the walls and look to use damage proof strips such as 3M Command Picture Hanging strips.
What information do I need for an application to lease a unit?
In order to apply for a unit, you will need to provide the following to your Customer Care Coordinator:
- Last month of rent, paid as a deposit (payable by Certified Check, or Money Order)
- Two pieces of photo identification
- Proof of income
- Crime-free certification (if applicable to unit)
- A guarantor may be required
- Application to Lease form filled out, front and back, by all applicants (including, if necessary, the guarantor)